Terms and Conditions
Terms and conditions of use
Please read these terms and conditions (these ‘Terms’) carefully as they contain important information about your rights and obligations when using this website (the ‘Website’) and in particular clause 15.6 and 15.7. You should print a copy of these terms for future reference.
We, ETECHSOLVE LTD, own and operate this Website. We’re a limited company registered in England and Wales under company number: 13041619 having our registered office at Suite 140, Temple Chambers, 3-7 Temple Avenue, London, EC4Y 0DA. The company’s UTR is: 40454 27029
Email of contact: firstname.lastname@example.org
Business Phone number: +44 7436 876119
1. How these Terms apply
1.1 By using the Website you are agreeing to comply with and be bound by these Terms regarding the use of the Website in consideration for us allowing you to access and use the Website. You must not use the Website if you do not agree to comply with and be bound by these Terms.
1.2 Use of the Website includes accessing, browsing or registering for the Website.
1.3 We reserve the right to change these Terms at any time. We will take reasonable steps to make you aware of any changes to the Terms, for example by posting them on the Website. You agree to be bound by the version of these Terms displayed on the Website at the time you use it.
1.4 These Terms refer to the following, which also apply when using this Website:
1.4.1 Privacy and Cookie Notice, which can be found at www.winnitco.com/privacy-and-cookie-notice
2. Legal Undertaking
2.1 ETECHSOLVE LTD operates prize competitions resulting in the allocation of prizes in accordance with these terms and conditions at our website www.winnitco.com (the ‘Website’)
2.2 Although the term ‘raffle’ and ‘draw’ is often referred to on our marketing tools, this is for marketing and SEO purposes only and due to the fact that each entrant is required to answer a question or puzzle upon entering, all competitions hosted on our platform are therefore legally considered ‘Prize Competitions’ and not raffles or any other typology. You can find more information about Prize Competition in the UK in the following link of the UK Gambling Commission: https://www.gamblingcommission.gov.uk/for-the-public/Fundraising-and-promotions/Commercial-schemes/Prize-competitions.aspx
2.3 By entering a Competition the entrant (‘Entrant’, ‘you’, ‘your(s)’) will be deemed to have legal capacity to do so, you will have read and understood these terms and conditions and you will be bound by them and by any other requirements set out in any related promotional material.
2.4 Competitions are governed by English Law and any matters relating to the Competition will be resolved under English Law and the Courts of England shall have exclusive jurisdiction.
2.5 In the event that you participate in a Competition online via the Website, and by accepting these terms and conditions you confirm that you are not breaking any laws in your country of residence regarding the legality of entering our Competitions. ETECHSOLVE LTD will not be held responsible for any Entrant entering any of our Competitions unlawfully. If in any doubt you should immediately leave the Website and check with the relevant authorities in your country.
3.1 You are responsible for making all arrangements necessary for you to have access to the Website.
3.2 You are responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms, and that they comply with them.
3.3 We make reasonable efforts to ensure that the Website is available to view and use 24 hours a day throughout each year; however, this is not guaranteed. The Website may be temporarily unavailable at any time because of server or systems failure or other technical issues, or reasons that are beyond our control, required updating, maintenance or repair.
3.4 Where possible, we will try to give you advance warning of maintenance issues but shall not be obliged to do so.
3.5 You will need to register in order to access parts of the Website.
4. Registering on this Website
4.1 When you enter the web, before being able to do anything on it, you will have to confirm you are over 18 and from the UK.
4.2 By registering on the Website you undertake:
4.2.1 That all the details you provide to us for the purpose of registering on the Website are accurate and complete in all respects
4.2.2 You will notify us immediately of any changes to the information provided on registration
4.2.3 You are over 18 or if under 18 you have a parent or guardian’s permission to register with the Website under their supervision.
4.2.4 You live in the United Kingdom.
4.2.5 To only use the Website using your own username and password
4.2.6 To make every effort to keep your password safe
4.2.7 Not to disclose your password to anyone
4.2.8 To change your password or to tell us immediately upon discovering that it has been used without your permission
4.2.9 To neither transfer or sell your username or password to anyone, nor permit, either directly or indirectly, anyone other than you to use them
4.2.10 To be responsible for all actions taken under your username and password
4.3 We reserve the right to suspend or terminate your access to the Website if you breach your undertakings in this clause.
4.4 The Competitions in the Website are open to all persons who fulfill the above points except ETECHSOLVE LTD employees or members of their immediate family, agents or any other person who is connected with the creation or administration of our Competitions.
5. Competition entry
5.1 In order to enter a Competition, you will need to register an account:
5.2 To register an account online you will be asked to provide an email address.Please note that your email address or Social Media Account will also be the username that you use to log in to your account. Each account can only have one username attributed to it at any given time (“ETECHSOLVE LTD Account”). Therefore, you cannot attribute multiple email addresses, or Social Media Accounts to your ETECHSOLVE LTD Account.
5.3 You cannot have two or more email addresses attributed to your ETECHSOLVE LTD Account.
5.4 You can however, change your username for your ETECHSOLVE LTD Account by logging into your ETECHSOLVE LTD Account. For example, you can create your WINNIT CO Account using one email address and at a later date change your username for your ETECHSOLVE LTD Account to another email address. However, if you create multiple accounts using different email addresses or Social Media Accounts, each username will be treated as a separate account.
5.5 Submit the answer to the respective question or puzzle.
5.5.1 Each entrant must submit their answer to the respective question or puzzle upon entering each competition. Each competition has a different question or puzzle. Each question or puzzle consists of 4 multiple choice answers with only 1 answer being correct.
5.5.2 Pay for the number of tickets they wish to purchase via Credit/Debit card.
5.5.3 Each ticket that contains the correct answer to the respective question or puzzle is entered into the draw with the winner selected at random by a trusted and legal automated system. In order to meet the specifications and rules of Prize Competition, ETECHSOLVE LTD can also take into account the time that the entrant spent in order to answer the question or puzzle for ensuring that a significant part of the entrants are eliminated before the draw.
5.6 A maximum of 15 tickets can be added if a very significant percentage of the answers associated to the tickets are incorrect
5.7 ETECHSOLVE LTD guarantees that a random ball/ticket number will determine the winner of each Competition. Each ticket equals one entry to the draw. The result will be live streamed on Instagram profile.
5.8 Availability and pricing of Competitions and tickets is at the discretion of ETECHSOLVE LTD and will be specified at the point of sale on the Website.
6. Competition details
6.1 Each Competition will run for a specified period. Please see each Competition for details of start and end times and dates (‘Promotion Period(s)’).
6.2 We can group the entries of the products that share the same odds in order to reduce the closing time of the competitions.
7. Winner’s details
7.1 Winners will be notified immediately after the draw; they will receive an automated email providing instructions on how to proceed. We will also post the winner’s name in the Winners section in our webpage and in social media. Winning tickets can also be located in the ‘Your Tickets’ section of our website.
7.2 The Prize Winner will be required to send a copy of an official document to ETECHSOLVE LTD to confirm their identity, age and also to prove that if the purchase was made by credit card that the card was legally theirs or that they had authorization to use it, before any prize will be delivered. Any failure to meet these obligations may result in the Prize Winner being disqualified and ETECHSOLVE LTD choosing an alternate winner.
7.3 Following receipt and verification of the details requested above by ETECHSOLVE LTD, the Winners will be contacted in order to make arrangements for delivery of the prize.
7.4 By entering a Competition, you agree to the use of your name, address, and/or photograph or other likeness, as well as competition and prize information for any publicity material should so desired. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
8. Prize delivery
8.1 Winners will receive their prize in a period of 1 to 2 working weeks directly to the address they provided us.
8.2 All the costs of transportation and delivery will be on ETECHSOLVE LTD behalve.
9. Intellectual property
9.1 In these Terms, Intellectual Property Rights mean copyright (including design copyrights), trade marks, patent, database and other intellectual property rights and similar proprietary rights which include, (without limitation), all rights in software, design, materials, works, techniques, computer programs, source codes, data, technical information, trading business brand names, goodwill, service marks, the style or presentation of the goods or services, creations, inventions or improvements upon or additions to an invention, confidential information, know-how and any research effort relating to ETECHSOLVE LTD, moral rights and any similar rights in any country (whether registered or unregistered and including applications for and the right to apply for them in any part of the world).
9.2 The software code contained in and related to the Website and the materials on the Website including text, images, videos, photographs and other materials are protected by Intellectual Property Rights owned by us and our licensors. You acknowledge that the Intellectual Property Rights in the Website and any software code used with and material supplied as part of the Website shall remain with us or our licensors.
9.3 Subject to clause 5 you may:
9.3.1 retrieve and display materials on the Website on a computer screen;
9.3.2 download and store in electronic form materials on the Website; and
9.3.3 copy and print one copy only of materials on the Website.
9.4 Copying, downloading, storing or printing the materials on the Website for any reason other than personal use or in accordance with clause 5.2.2 is expressly prohibited.
9.5 You agree that you will not (and will not assist or facilitate any third party to) otherwise reproduce, modify, copy, distribute, transmit, publish, display, commercially exploit or create derivative works from any of the materials on the Website.
9.6 No licence is granted to you to use any of our trade marks or those of our affiliated companies.
9.7 You agree that you will not use our Intellectual Property Rights in any way other than allowed under these Terms and any infringement by you of our Intellectual Property Rights will be a breach of these Terms.
10. Use of the Website
10.1 You are permitted to use the Website and the material contained in it only as expressly authorised by us and in accordance with these Terms as may be amended from time to time without notice to you.
10.2 Provided that you comply with the other provisions of this clause, you may download or print one copy only of pages of our website:
10.2.1 for your own private use; or
10.2.2 to draw attention to the content of our website to members of your organisation.
10.3 You must not:
10.3.1 download or print pages of the Website for commercial use other than use permitted by clause 10.2.2;
10.3.2 alter the content of any webpage you download or print; or
10.3.3 use any images, videos or photographs on the webpage without the accompanying text.
10.4 You must:
10.4.1 keep intact all and any copyright and proprietary notices accompanying or attached to the materials on the Website you download, copy, store or print;
10.4.2 acknowledge us as the owners of the content of the Website;
10.4.3 erase any pages of the Website or materials on those pages downloaded other than in accordance with this clause; and
10.4.4 destroy any pages of the Website or materials on those pages printed other than in accordance with this clause.
10.5 You must not modify, adapt, translate, reverse engineer, decompile or disassemble any code or program used by or in connection with the Website. You must contact us to request our consent if you wish to take any such action to create an interoperable program and we may provide such consent if you provide us with the information we request.
10.6 We provide access to and use of the Website on the basis that we exclude all representations, warranties and conditions to the maximum extent permitted by law.
10.7 We reserve the right to:
10.7.1 Make changes to the information or materials on this Website at any time
10.7.2 Temporarily or permanently change, suspend or discontinue any aspect of the Website, including the availability of any features, information, database or content or restrict access to parts of or the entire Website without notice or liability to you or any third party
10.7.3 Refuse to post material on the Website or to remove material already posted on the Website
10.8 You may not use the Website for any of the following purposes:
10.8.1 Disseminating any unlawful, harassing, libellous, abusive, threatening, fraudulent, malicious, harmful, vulgar, obscene, or otherwise objectionable material
10.8.2 Stalking, harassing, threatening, blackmailing any person or violating or interfering with the rights of any other person including their right to privacy
10.8.3Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise
10.8.4 Breaching any applicable local, national or international laws, regulations or code of practice
10.8.5 Gaining unauthorised access to other computer systems
10.8.6 Interfering with any other person’s use or enjoyment of the Website
10.8.7 Breaching any laws concerning the use of public telecommunications networks
10.8.8 Interfering with, disrupting or damaging networks or websites connected to the Website
10.8.9 Utilisation of data mining, robots or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of the Website or the contents of the Website
10.8.10 To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation
10.8.11 To create and/or publish your own database that features all or substantial parts of the Website or the contents of the Website
10.8.12 Making, transmitting or storing electronic copies of materials protected by copyright without the prior permission of the owner
10.8.13 Selling or re-selling or using for commercial purposes any of the content of or access to the Website or using for commercial purposes any of the content of or access to the Website
10.8.14 To represent to others that there is any connection between the Website and your business or your views and opinions or that we endorse you or anything connected to you
10.9 In addition, you must not:
10.9.1 Knowingly introduce viruses, Trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful to the Website
10.9.2 Impersonate any other person or fraudulently provide us with incorrect information
10.9.3 Attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to it
10.9.4 Attack the Website via a denial-of-service attack or a distributed denial-of service attack
10.9.5 Damage, disrupt or interfere with any part of the Website, any equipment or network on which the Website is stored or any software used for the provision of the Website
10.9.6 Remove any copyright notice or notice of any other intellectual property right from the Website or any materials on the Website
10.10 A breach of clause 5.9 or 5.8 may be a criminal offence under the Computer Misuse Act 1990. We may report any such breach to the relevant law enforcement authorities and disclose your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
11. Suspending or terminating your access
We reserve the right to terminate or suspend your access to the Website immediately and without notice to you if:
11.1 You breach these Terms (repeatedly or otherwise)
11.2 You are impersonating any other person or entity
11.3 When requested by us to do so, you fail to provide us within a reasonable time with sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity
11.4 We suspect you have engaged, or are about to engage, or have in any way been involved, in fraudulent, defamatory or illegal activity on the Website
12.1 You acknowledge that any review, feedback or rating which you leave may be published by us on the Website and you agree that it may be displayed for as long as we consider appropriate and that the content may be syndicated to our other websites, publications or marketing materials.
12.2 You will grant us a licence to use, store, copy, make available to third parties, distribute and publish the content of any review submitted by you.
12.3 You undertake that any review, feedback or rating that you write shall:
12.3.1 Comply with applicable law in the UK and the law in any country from which they are posted
12.3.2 Be factually accurate
12.3.3 Contain genuinely held opinions (where applicable)
12.3.4 Not contain any material which is either defamatory, threatening, obscene, abusive, offensive, hateful, inflammatory or is likely to harass, upset, annoy, alarm, embarrass or invade the privacy of, any person or be deceiving
12.3.5 Not promote or advocate an unlawful act or activity, discrimination, sexually explicit material or violence
12.3.6 Not infringe any trade mark, copyright (including design rights), database right, or other intellectual property rights of any other person or breach any legal duty you owe to a third party
12.3.7 Not be used to impersonate any person, or to misrepresent your identity
12.4 We are not responsible to any third party for the content or the accuracy of the content which you have posted or uploaded.
12.5 You agree to indemnify and hold us harmless against any claim or action brought by third parties, arising out of or in connection with any review, feedback or rating posted by you on the Website, including, without limitation, the violation of their privacy, defamatory statements or infringement of intellectual property rights.
12.6 You grant us and our affiliate companies a non-exclusive, royalty-free worldwide license to use or edit any reviews posted by you.
12.7 We reserve the right to publish, edit or remove any reviews without notifying you.
12.8 You agree that we may disclose your identity to any third party who claims that content which you have posted or uploaded infringes their intellectual property rights or right to privacy or is defamatory.
12.9 The views expressed by other users on the Website do not represent our views or values.
13. Linking to the Website
13.1 You must not create a link to the Website from another website, document or any other source without first obtaining our prior written consent.
13.2 Any agreed link must:
13.2.1 Be to the Website’s homepage and not to any other page on the Website
13.2.2 Be established from a website or document that is owned by you and does not contain content that is offensive, controversial, defamatory, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the UK and the law in any country from which they are hosted
13.2.3 Be provided in such a way that is fair and legal and does not damage our reputation or take advantage of it
13.2.4 Not suggest any form of association, approval or endorsement on our part where none exists
13.2.5 Not cause the Website or content on the Website to be embedded in or ‘framed’ by any other website
13.2.6 Not cause the content of the Website to be displayed differently from the way it appears on the Website
13.3 We have no obligation to inform you if the address of the Website home page changes and it is your responsibility to ensure that any link you provide to our homepage is at all times accurate.
13.4 We reserve the right to withdraw our consent without notice and without providing any reasons for withdrawal. Upon receiving such notice you must immediately remove the link and inform us once this has been done.
14.1 The content on the Website is provided for general information only. It is not intended to be advice on which you should rely. It shall be your responsibility to ensure that any products, services or information available through the Website meet your specific requirements.
14.2 We attempt to ensure that the information available on the Website at any time is accurate. However, we do not guarantee the accuracy or completeness of material on this Website. We use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of them. We make no commitment to ensure that such material is correct or up to date.
14.3 The Website is provided on an ‘as is’ and ‘as available’ basis without any representation or endorsement made and we make no warranties or guarantees, whether express or implied, statutory or otherwise (unless otherwise expressly stated in these Terms or required by law).
14.4 We make no representation or warranty of any kind express or implied statutory or otherwise regarding the availability of the Website or that it will be timely or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or bugs.
14.5 We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website and we accept no liability of any kind for any loss or damage from action taken in reliance on material or information contained on the Website.
14.6 You are responsible for maintaining appropriate anti-virus software on and appropriately configuring the technological devices, platform and computer programs you use to access the Website that are in your control. You must bear the risk associated with the use of the internet. In particular, we will not be liable for any damage or loss caused by a distributed denial-of-service attack, any viruses, Trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful that may infect your computer, peripheral computer equipment, computer programs, data or other proprietary material as a result of your use of the Website or you downloading any material posted or sold on the Website or from any website linked to it.
15. Limitation of liability and indemnity
15.1 If you are a consumer, nothing in these Terms affects your legal rights. You can obtain advice about your legal rights from Citizens Advice if you need to.
15.2 We cannot exclude or limit our responsibility to you for:
15.2.1 Death or personal injury resulting from our negligence
15.2.2 Fraud or fraudulent misrepresentation
15.2.3 Action pursuant to section 2(3) of the Consumer Protection Act 1987
15.2.4 Any liability, right or remedy which we cannot exclude or limit pursuant to the Consumer Rights Act 2015
15.2.5 Any other matter for which it would be unlawful for us to exclude or attempt to exclude our liability
15.3 We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise for the below mentioned losses where they have arisen from use of or inability to use the Website for commercial purposes, or use of or reliance on any material or content displayed on the Website or on any linked websites for commercial purposes:
15.3.1 Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings)
15.3.2 Any loss of goodwill or reputation
15.3.3 Any special or indirect losses
15.3.4 Any loss of data
15.3.5 Wasted management or office time
15.3.6 Any other loss or damage of any kind
15.4 If you are not a consumer we exclude all liability, including any liability in negligence, arising from your use or inability to access or use the Website other than that referred to in clause 11.2.
15.5 If you are a consumer, we are responsible for foreseeable loss or damage which you suffer as a result of a breach by us of the Terms or as a result of our failure to act with reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us before using the Website. We are not responsible for unforeseeable losses.
15.6 If you are not a consumer, you agree to fully indemnify, defend and hold us, our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, including but not limited to losses (including loss of profit, revenue, goodwill or reputation), costs and expenses, including reasonable administrative and legal costs, arising out of any breach of these Terms by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information with your authority.
15.7 If you are a consumer you agree to fully reimburse us, our officers, directors, employees and suppliers for all losses (including loss of profit, revenue, goodwill or reputation), costs and expenses, including reasonable administrative and legal costs, arising out of any breach of these Terms by you, or any other act or omission by you in using the Website or by any other person accessing the Website using your personal information with your authority that results in any legal responsibility on our part to any third party.
16. Electronic Communications
16.1 No responsibility will be accepted for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorised human act, including any errors or mistakes.
16.2 ETECHSOLVE LTD shall use its best endeavours to award the prize for a Competition to the correct Entrant. If due to reasons of hardware, software or other computer related failure, or due to human error the prize is awarded incorrectly, ETECHSOLVE LTD reserves the right to reclaim the Competition prize and award it to the correct Entrant, at its sole discretion and without admission of liability.
16.3 In the event that ETECHSOLVE LTD closes a Competition early, the Winner will be selected from all valid and eligible Entries received by ETECHSOLVE LTD prior to the date of closure, except that ETECHSOLVE LTD reserves the right, at its sole discretion, to close a Competition early without selecting a Winner. In the event that a Competition is closed without selecting a Winner, ETECHSOLVE LTD will give all entrants Credit to enable them to replay equivalent tickets in a subsequent competition.
16.4 ETECHSOLVE LTD also reserves the right at its sole discretion to extend the closing date of any Competition.
16.5 ETECHSOLVE LTD shall not be liable for any economic or other consequential loss suffered or sustained to any persons to whom an award has been incorrectly made, and no compensation shall be due.
16.6 ETECHSOLVE LTD shall use its best endeavours to ensure that the software and website(s) used to operate its Competitions perform correctly and accurately across the latest versions of popular internet, tablet and mobile browsers. For the avoidance of doubt, only the ticket coordinates recorded in our systems, howsoever displayed or calculated, shall be entered into the relevant Competition and ETECHSOLVE LTD shall not be held liable for any competition entries that occur as a result of malfunctioning software or other event. Competition coordinates may be checked at any time by accessing your account at winnitco.com
17. Use of personal data
17.1 We envisage that we will request personal information from you whilst you use our website. This information will only be requested and processed in accordance with our Privacy and Cookie Notice, which can be found at www.winnitco.com/privacy-and-cookie-notice.
17.2 In brief, we will act fairly in connection with personal information requested from you, when we request information we will alert you to our Privacy and Cookie Notice, and unless the information is necessary for a reason specified in the General Data Protection Regulation (GDPR) we will only process it with your consent. Before receiving your information, we’ll endeavour to provide the information required by the GDPR.
19.1 We reserve the right to change the domain address of this Website and any services, products, product prices, product specifications and availability at any time.
19.2 Each of the sub-clauses of these Terms should be considered separately. If any of these Terms are found to be unenforceable, invalid or illegal, the rest of these Terms will continue to have full effect.
19.3 These Terms are in English only.
19.4 We will not lose our rights under these Terms by reason of any delay by us in enforcing those rights. We will not be bound by any agreement not to enforce our rights under these Terms unless we have agreed not to do so in writing.
19.5 Any delay by us in enforcing our right, non-enforcement of our rights or agreement not to enforce our rights in respect of one breach by you of these Terms will not prevent us from fully enforcing our rights in respect of any other breach by you of these Terms.
20. Governing law and jurisdiction
20.1 The Website is controlled and operated in the United Kingdom.
20.2 If you are a business, these Terms are governed by the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction over legal proceedings in connection with your use of the Website, any breach of these Terms and any question in connection with the interpretation or application of these Terms.
20.3 If you are a consumer, these Terms are governed by the laws of England and Wales and you can bring legal proceedings in the courts of England and Wales. If you live in Scotland you can bring legal proceedings in either the courts of Scotland or England and Wales. If you live in Northern Ireland you can bring legal proceedings in either the courts of Northern Ireland or England and Wales. If you live in another country in the EU, you can bring legal proceedings in either the courts of your home country or England and Wales.
21 Refund & Return Policies
21.1 Refund Policy: In case you bought a ticket for a prize, and all the tickets for that prize do not sell during 1 month since we launched the prize, you will receive your money in a period of less than 2 to 3 working days, plus a recompensation from ETECHSOLVE LTD. You can text us to email@example.com to know the status of your refund at any time, or if you would like to initiate a return or refund.
21.2 Return Policy: In case that the product you won arrives in bad conditions or is not working as it should, write us an email to firstname.lastname@example.org and we will send a transportation company to get it back and you will receive a new exact product in less than 2 to 3 working days or you can choose to receive the value in money of that product to your bank account.
22. Important Note
We know that gambling can lead to problems for some individuals and their families. If you feel like you have a problem or know someone who might have one, please go to GamCare: https://www.gamcare.org.uk/, they provide helpline, live chat, telephone and online support to anyone who is struggling with gambling addiction.
Note that throughout the Terms and Conditions, plural forms of the capitalised terms are used, and have the same meaning as given below.
Account: means the Registered User’s Winnit Co account.
Closing Date: means the date on which a Competition closes.
Competition: means any prize operated by ETECHSOLVE LTD on its Website to which these Terms and Conditions apply, wherein the Entrants submit Entries and Postal Entries via the Website and App for a chance to win Prize(s).
Entrant: means any natural person (not including a limited company, partnership or limited liability partnership) who validly submits an Entry to a Competition, in accordance with these Terms and Conditions.
Entry: means a validly submitted and completed entry by the Entrant through the Website or App in order to gain an opportunity to win a Prize.
Tickets: means the entry fee payable as a condition of submitting a valid Entry. The fee will be stated clearly for each Competition, and may vary between Competitions.
Prize: refers to the good or service so specified in each Competition that a Winner or Runner Up of that Competition may receive. The Prize to be awarded to the Winner cannot be substituted for any Prize of equivalent value, such as a cash prize, at the request of the Winner and/or Runner(s) Up. ETECHSOLVE LTD reserves the right to offer a cash alternative to the Prize specified in the Competition, and to offer a Prize of equal or greater value if for some reason the Prize is no longer available due to circumstances outside the Entrant’s control.
Prize Value: means the description of the value of a Prize of a Competition.
Product: means a good or service owned by a ETECHSOLVE LTD Partner.
Promoter: means Winnit Co, which is the trading name of ETECHSOLVE LTD.
Website: means https://winnitco.com and all sub-domains attached to this domain.
Winner: means the Entrant first selected by the Draw on the Draw Date, and in accordance with these Terms and Conditions